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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Ortiz

Jonathan Ortiz

April 16, 2026

5  out of  5
rating by Jonathan Ortiz
"Sandy Sauceda has great customer service. She was able to help me find the best coverage possible. Thank you for all the help."
We responded:
"Thank you so much Jonathan for the awesome review! Sandy is a rockstar when it comes to customer service!! I really appreciate you recognizing her in my office! We sure appreciate and thank you for your business!! #mattportz.com #Denton #localagent #GoodNeighbor #customerservice"
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Good Shepherd

April 10, 2026

5  out of  5
rating by Good Shepherd
"Debi Foster was able to help me with all the questions I had. Very professional and responsive team."
We responded:
"Thank you so much for the awesome review! Really appreciate you mentioning Debi in my office! Debi always goes the extra step for our customers and her experience and professionalism is such a huge asset for our team! Thank you for taking the time to leave the review, we sure appreciate you and your support!! #mattportz.com #GoodNeighbor #Customerservice"
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Ken Bailey

April 9, 2026

5  out of  5
rating by Ken Bailey
"Matt and his team are exceptional! I continue to be amazed at how responsive they are, and their knowledge and expertise is as impressive as the servant attitude they consistently convey. I recently referred my neighbor, and as expected he thanked me for the great service he received (and is happily now part of the Portz family)! If you want an agent that is ALWAYS there for you, call Matt."
We responded:
"Thank you so much Ken for the incredibly kind review!! I truly appreciate you recognizing my team as we strive everyday to provide the best possible customer experience!! There is no better compliment than a referral! I have always enjoyed our conversations and friendship over the years and look forward to many more years to come!! We sure appreciate & thank you for your business!! #mattportz.com #Goodneighbor #localagent"
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loretta stogner

April 9, 2026

5  out of  5
rating by loretta stogner
"Kim Noblitt is amazing! She knows her stuff and is always willing to help any way she can! There is no dumb question to her, she answers them all respectfully."
We responded:
"Thank you so much Loretta for the awesome review! Really appreciate you recognizing Kim in my office, I agree she is amazing! Kim always goes the extra step with our customers to help them with their insurance needs and questions!! So happy you had a great experience and we thank you for your business! #mattportz.com #Goodneighbor #StateFarm#localdentonagency"
Profile photo of Salvador Flores

Salvador Flores

April 7, 2026

5  out of  5
rating by Salvador Flores
"Ms. Teresa, thank you for guiding me through my new auto policy. I hope to always be happy with State Farm. Sincerely, Mrs. Flores"
We responded:
"Thank you so much Mrs. Flores for the wonderful review! I truly appreciate you recognizing Teresa in my office. Teresa does an amazing job of helping and guiding our clients with their insurance needs. We so happy to have you as customer of our agency and State Farm!! Thank you for your business! #mattportz.com #GoodNeighbor #Auto #Service #LocalAgent "
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V Noblitt

March 31, 2026

5  out of  5
rating by V Noblitt
"Kim has been my agent for years and years and always does a great job!"
We responded:
"Thanks so much V for recognizing Kim in my office! I agree, Kim does a great job going above and beyond for our customers!! Really appreciate your 5 star review! We thank you for your business and loyalty to State Farm!! #mattportz.com #goodneighbor #service"
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Giordan Acuna

March 31, 2026

5  out of  5
rating by Giordan Acuna
"Cameron Lay is an exceptional agent. I have not been treated better and have not had a better experience with any other agent. Very professional, knowledgeable and kind."
We responded:
"Thanks so much Giordan for the awesome review! So glad to hear about the exceptional experience you had with State Farm!"
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Melinda Webb

March 24, 2026

5  out of  5
rating by Melinda Webb
"One issue and it was taken care of in less than a MINUTE! Thank you Kim!!"
We responded:
"Thank you so much Melinda for the great 5 star review! Really appreciate you mentioning Kim in my office taking care of an issue for you so quickly. We sure appreciate and thank you for your business! #mattportz.com #StateFarm #Goodneighborservice "
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Ferenc Francia

March 17, 2026

5  out of  5
rating by Ferenc Francia
"Kim was excellent! I told her what I needed, she listened, explained my options and set me up with the policy I wanted super quickly!"
We responded:
"Awesome! Thank you so much Ferenc for the fantastic 5 star review! Really appreciate you recognizing Kim in my office. Makes me so happy to see how she listened to your insurance needs and explained the options to you. So happy to have you with our office and a big thank you for your business. #mattportz.com #goodneighborservice"
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Ietrice Porter

March 11, 2026

5  out of  5
rating by Ietrice Porter
"Several years with this team . They are beyond amazing . I wish I could give ten stars."
We responded:
"Thank you so much Letrice for the 5 - star review and sharing such thoughtful feedback! We sure appreciate you and if you ever need anything we are always here to help! #mattportz.com #goodneighbor #amazingteam"
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Linda Mills

March 11, 2026

5  out of  5
rating by Linda Mills
"I had a great experience with the office on March 10th in regards to my insurance questions. Thank you Matt and your office personnel Beckie!😘"
We responded:
"Thank you so much Linda for the 5 - star review and sharing your experience! It means a lot that you highlighted Becky in my office in assisting you with your insurance questions. We take pride in making sure every customer feels confident about their State Farm insurance coverage. We truly appreciate you trusting us with your insurance needs and if you ever need help with your policy or have any questions in the future, we’re here for you! #mattportz.com"
Profile photo of Omar Rod

Omar Rod

March 11, 2026

5  out of  5
rating by Omar Rod
"Terresa was great!!!! I was in a bind and she helped and put up with my obvious frustration... she deserves a medal!!! Lol thank you terresa!!!"
We responded:
"Omar, this is the kind of feedback we truly value. Teresa does an excellent job assisting our customers when they need us the most! I agree, she’s a gold medalist in my book!! We appreciate your business and are always here if you need anything else!! #mattportz.com #likeagoodneighbor "
Profile photo of Teresa Boyd

Teresa Boyd

March 11, 2026

5  out of  5
rating by Teresa Boyd
"I have 2 cars and I called to add my motorcycle and spoke to Becky. I am one of those that likes to go thru one person due to the excellent treatment I get from e my. So if she is busy, I do not mind waiting for her to call me back. The excellent customer service experience is why I have not changed insurance company."
We responded:
"Thank you so much Teresa for taking the time to leave us a 5 - star review. Becky is a rockstar and makes me so happy to hear the excellent treatment she provides. We sure appreciate and thank you for your business!! #mattportz.com #motorcycleinsurance "
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D M

February 26, 2026

5  out of  5
rating by D M
"Been with State Farm for 34 years. Matt has been great. Sandy and the rest of the staff are very helpful. Still with Matt Portz. Can't say enough about the great service I always receive from Sandy S."
We responded:
"Thank you Don for the great review! We sure appreciate you and glad to hear Sandy and the team are so helpful!"
Profile photo of Amelia Moeggenborg

Amelia Moeggenborg

February 26, 2026

5  out of  5
rating by Amelia Moeggenborg
"Becky was super helpful getting me completely set up! I recommend them! :)"
We responded:
"Thank you so much Amelia for the wonderful review! I really appreciate you recognizing Becky in my office helping you get all set up! We sure appreciate and thank you for your business!!"
Profile photo of NidiaIlyes Janadi

NidiaIlyes Janadi

February 25, 2026

5  out of  5
rating by NidiaIlyes Janadi
"Teresa, Thank you so much for your assistance today and for helping us get set up with rental insurance. We truly appreciate your great customer service and friendly demeanor, it made the whole process smooth and stress-free. Thanks again for all your help!"
We responded:
"Thank you so much Nidiallyes for the wonderful review. I really appreciate you recognizing Teresa in my office. We work hard every day to provide the best possible customer experience! So happy to hear the whole process was smooth and stress free! We sure appreciate and thank you for your business!!"
Profile photo of Monique Smith

Monique Smith

February 25, 2026

5  out of  5
rating by Monique Smith
"Debi Foster is the BEST! I’ve been a customer for almost 10 years, and she is the only person I trust to assist me at this agency. We’ve built a great rapport over the years, and whenever I call and she’s unavailable, she always makes sure to return my call. Most of the time when I reach out, she’s the one answering the phone and ready to help. She has been with me through every transition in my life and career, guiding me whenever I needed to add or remove coverage from my insurance. I truly appreciate that she never pressures me to purchase additional products. That level of honesty and care means a lot. I absolutely plan to continue doing business with this agency for as long as I can. Thank you, Debi, for your outstanding customer service over the years! 🙂"
We responded:
"Thank you so much Monique for the wonderful review! I really appreciate your kind words and recognizing Debi in my office. It makes me so happy to see the rapport and trust you have built with Debi. We sure appreciate and thank you for your business!! "
Profile photo of Cristina Barraza

Cristina Barraza

February 24, 2026

5  out of  5
rating by Cristina Barraza
"Teresa made it easy to get my insurance going with State Farm. Great customer service, and always replies in a timely manner! It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met.Highly recommended!"
We responded:
"Thank you so much Cristina for the wonderful review! I really appreciate you for recognizing Teresa in my office and makes me so happy she’s providing such great customer service! We sure appreciate and thank you for your business!!"
Profile photo of Jose

Jose

February 24, 2026

5  out of  5
rating by Jose
"Teresa Barraza is awesome. I had no problem at all with her helping me, she is very professional and polite even tho I had a couple of questions she was and is always ready to help. Any question I had she had an answer. She made me feel like I made the choice to join State Farm."
We responded:
"Thank you so much Jose for the awesome review! I really appreciate you recognizing Teresa in my office and so happy she was able to get all your questions answered. Were so happy you joined us at State Farm and we appreciate your business!"
Profile photo of Daniel Cayanan

Daniel Cayanan

February 24, 2026

5  out of  5
rating by Daniel Cayanan
"When I was having trouble in getting car/auto insurance with other companies, Becky made it so easy with Statefarm! She made the transition very smooth and answered all my concerning questions. Her customer service was top notch and was very nice! Thank you again Becky for all your help!"
We responded:
"Thank you so much Daniel for the fantastic review! I really appreciate you recognizing Becky in my office and makes me so happy to hear how smooth the transition was. We strive every day to provide the best possible customer experience! We sure appreciate and thank you for your business!"
Profile photo of Gig Janicek

Gig Janicek

February 24, 2026

5  out of  5
rating by Gig Janicek
"Matt Portz's Agency is 'Best in Class' in my opinion. Knowledgable, Organized, Friendly, and Customer oriented. The Customer Service I've experienced is amazing! I have had the pleasure of working directly with Matt on various insurance matters and his experience and guidance has been invaluable. He doesn't rush to get you off the phone and wants his customers to be satisfied! As pleased as we are with him, you have to give equal credit to his staff. We've been blessed to work more directly with Sandy and she has always delivered on her promises to us. They take care of their policy holders!"
We responded:
"Thank you so much Gig for the amazing and kind review!! I sure appreciate you recognizing Sandy in my office. I have always enjoyed our friendship and conversations over the years! We truly appreciate you and thank you so much for your support & business!!"
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V W

February 23, 2026

5  out of  5
rating by V W
"I just got off the phone with Kim at Matt Portz State Farm. I had several options on what to do regarding a claim and she spelled them all out for me. She took the time. And she was very pleasant about it! Thanks Kim!"
We responded:
"Thank you so much VW for the kind words and wonderful review. I really appreciate you recognizing Kim in my office! We very much appreciate and thank you for your business!! "
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josh Tatge

February 23, 2026

5  out of  5
rating by josh Tatge
"Called for a quote and Teresa was very helpful and thorough, went through my insurance needs and was in a timely manner"
We responded:
"Thank you so much Josh for the wonderful and kind review! I sure appreciate you recognizing Teresa in my office. We strive everyday to provide the best possible customer experience. We sure appreciate and thank you for your business!!"
Profile photo of Mari Tatge

Mari Tatge

February 23, 2026

5  out of  5
rating by Mari Tatge
"Was so happy with the service from Teresa we switched over from progressive immediately.."
We responded:
"Thank you so much Mari for the wonderful review! I really appreciate you recognizing Teresa and her service in my office. We strive everyday to give the best customer experience possible. We sure appreciate and thank you for your business!!"
Profile photo of Mark Crump

Mark Crump

February 23, 2026

5  out of  5
rating by Mark Crump
"Becky here at State Farm is the absolute best. If she is anything, she is consistent, dependable, approachable and extremely effective. I am well pleased!"
We responded:
"Thank you so much Mark for the awesome review! I really appreciate you recognizing Becky in my office! We sure appreciate and thank you for your business!!"